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IMPACT OF PUNITIVE SUPERVISION ON EMPLOYEE PERFORMANCE EMPLOYEES EXHAUSTION AS A MEDIATING ROLE IN THE HOSPITALITY SECTOR OF PAKISTAN

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01 Pages : 1-10

http://dx.doi.org/10.31703/gasr.2019(II-I).01      10.31703/gasr.2019(II-I).01      Published : Dec 1

Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan

Abstract

    The deliberate, cognizant utilization of animosity (as an operant) to shape and control the reactions of subordinates and increase consistency with orders, hierarchical guidelines and casual standards is known as punitive supervision. In this study, we investigate the relationship between punitive supervision and employee performance by using employee exhaustion as a mediating role in the model. The target population in the investigation is the hospitality sector, including hotels and restaurants in south Punjab. The research was quantitative in nature. We developed a questionnaire from existing literature. The research sector of the survey was the Hospitality sector, and we choose a management level of the hotel industry. The framework of the investigation has proposed the search out the outcomes of the punitive supervision in the hospitality sector of Pakistan. In this study, the model was developed according to the social exchange theory. Punitive supervision is a newly developed concept. The results recommend that if the supervisor has behavior negatively then the employee was exhausted, and in the resultants, the performance of the employee was decreased.

    Punitive Supervision, Employee Performance, Employees Exhaustion, Hospitality, Pakistan

    (1) Shahzadi Sattar
    Lecturer Department of Business Administration, NFC IET, Multan, Punjab, Pakistan.
    (2) Danish Mushtaq
    Department of Business Administration, NFC IET, Multan, Punjab, Pakistan.
    (3) Amna Mushtaq
    Lecturer Department of Sociology, Women University Multan, Punjab, Pakistan.
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Cite this article

APA

    APA : Sattar, S., Mushtaq, D., & Mushtaq, A. (2019). Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan. Global Anthropological Studies Review, II(I), 1-10. https://doi.org/10.31703/gasr.2019(II-I).01

CHICAGO

    CHICAGO : Sattar, Shahzadi, Danish Mushtaq, and Amna Mushtaq. 2019. "Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan." Global Anthropological Studies Review, II (I): 1-10 doi: 10.31703/gasr.2019(II-I).01

HARVARD

    HARVARD : SATTAR, S., MUSHTAQ, D. & MUSHTAQ, A. 2019. Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan. Global Anthropological Studies Review, II, 1-10.

MHRA

    MHRA : Sattar, Shahzadi, Danish Mushtaq, and Amna Mushtaq. 2019. "Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan." Global Anthropological Studies Review, II: 1-10

MLA

    MLA : Sattar, Shahzadi, Danish Mushtaq, and Amna Mushtaq. "Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan." Global Anthropological Studies Review, II.I (2019): 1-10 Print.

OXFORD

    OXFORD : Sattar, Shahzadi, Mushtaq, Danish, and Mushtaq, Amna (2019), "Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan", Global Anthropological Studies Review, II (I), 1-10

TURABIAN

    TURABIAN : Sattar, Shahzadi, Danish Mushtaq, and Amna Mushtaq. "Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan." Global Anthropological Studies Review II, no. I (2019): 1-10. https://doi.org/10.31703/gasr.2019(II-I).01